Terms of Use - Starwins

Effective Date: January 5, 2026
Last Updated: January 5, 2026

These Social Gaming Terms of Use (the "Terms") govern your access to and use of the StarWins website, mobile applications, and related services that offer social gaming for entertainment using StarCoins (collectively, the "Services"). The Services are provided by StarWins LLC ("StarWins," "we," "us," or "our").

By creating an account, downloading the app, purchasing StarCoins, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Important Notice

Social gaming only. No cash value. StarCoins are for entertainment in social games and do not have cash value and cannot be redeemed for cash.

StarCash and sweepstakes are not covered by these Terms. If StarWins offers StarCash or any sweepstakes, redemptions, or prize-related features, those are governed by separate Sweepstakes Rules and may include eligibility restrictions and verification requirements.

2. Eligibility

You must be at least 18 years old to use the Services (or the age of majority where you live, if higher). You represent that you are legally able to enter into these Terms.

We may restrict or prohibit use of the Services in certain locations. You may not use the Services where prohibited by law.

3. Account Registration and Security

You may need an account to access the Services. You agree to provide accurate information and keep it updated. You are responsible for all activity on your account, including keeping your login credentials secure. Notify us immediately of any unauthorized use.

4. License to Use the Services

Subject to these Terms, StarWins grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial entertainment.

5. StarCoins and Virtual Items

5.1 StarCoins Are a License, Not Property

StarCoins, and any other virtual credits, points, tokens, or similar digital items offered for social gaming (collectively, "Virtual Items") are licensed to you, not sold. Virtual Items are not your property, have no cash value, and are not redeemable for money.

You may not sell, trade, transfer, gift, or exchange Virtual Items outside the Services, unless we explicitly allow it in writing.

5.2 Purchases and No Refunds

If the Services allow you to purchase Virtual Items (including via Apple App Store or Google Play), all purchases are final and non-refundable, except where required by law. StarWins does not control and is not responsible for third-party platform policies or actions.

We may change the pricing, availability, or features of Virtual Items at any time.

5.3 No Expiration (For Now)

StarWins does not currently expire StarCoins due to inactivity. However, we may remove or adjust Virtual Items if we reasonably believe they were granted in error, obtained through fraud, abuse, or unauthorized methods, or are associated with a chargeback, payment reversal, or violation of these Terms.

5.4 Balance Corrections

We may correct Virtual Item balances that were affected by bugs, outages, exploits, miscalculations, or other errors. We may also limit or block certain activities to protect the integrity of the Services.

6. Prohibited Conduct

You agree you will not, and will not attempt to:

Use the Services for any illegal purpose, or in any manner that violates applicable law
Use any VPN, proxy, emulator, location spoofing, or other method to mask your location or identity, or to access the Services in restricted locations
Create multiple accounts to exploit promotions, bonuses, or limits, unless we allow it
Cheat, exploit, abuse, or manipulate gameplay systems, including by automation, bots, scripts, macros, or unauthorized tools
Reverse engineer, decompile, modify, or interfere with the Services or its security features
Attempt to access or use another user's account
Upload malware or attempt to disrupt, overload, or damage the Services
Engage in fraud, payment abuse, chargeback abuse, or unauthorized transactions

7. Suspension and Termination

We may suspend, restrict, or terminate your account or access to the Services at any time, with or without notice, if we believe you violated these Terms, engaged in prohibited conduct, created risk for StarWins or other users, or for any other lawful reason.

If your account is terminated or suspended, you may lose access to Virtual Items and other account benefits, except where prohibited by law.

8. Updates and Changes to the Services and Terms

We may modify the Services at any time, including features, content, and availability.

We may also update these Terms. The "Last Updated" date shows when changes were made. It is your responsibility to review the Terms. By continuing to use the Services after changes become effective, you agree to the updated Terms.

If we make a material change, we may provide additional notice (for example, in-app notice), but we are not required to do so unless required by law.

9. Third-Party Services and App Stores

The Services may integrate with third-party services. We do not control them and are not responsible for their actions.

If you download the app from Apple or Google:

These Terms are between you and StarWins, not Apple or Google
Apple and Google are not responsible for the Services
You agree to comply with applicable app store terms

10. Privacy, Tracking, and Consent

Your use of the Services is subject to our Privacy Policy.

Tracking Technologies Waiver and Release

The Services may use tracking technologies (for example, cookies, SDKs, pixels, mobile identifiers, and similar tools) for analytics, advertising, attribution, fraud prevention, and performance purposes.

To the fullest extent permitted by law, you agree that the use of tracking technologies is an express condition of your use of the Services, and you waive, release, and discharge StarWins and our affiliates, partners, licensors, and service providers from any and all claims, damages, losses, liabilities, costs, and expenses arising from or related to the use of these tracking technologies, including claims based on privacy, publicity, or similar rights, except where such waiver is prohibited by law.

If you do not agree, do not use the Services.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, STARWINS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

STARWINS DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STARWINS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STARWINS'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF:

THE AMOUNT YOU PAID TO STARWINS FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Time Limit to Bring Claims

To the maximum extent permitted by law, any claim or cause of action arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose. Otherwise, it is permanently barred.

14. Indemnification

You agree to defend, indemnify, and hold harmless StarWins and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Services, your violation of these Terms, or your violation of any law or third-party right.

15. Dispute Resolution and Arbitration Agreement

15.1 Informal Resolution

Before starting arbitration or a lawsuit, you agree to contact us at support@starwins.gg and provide a brief description of the issue and your contact information. The parties will try to resolve the dispute informally within 30 days.

15.2 Binding Arbitration

Except for disputes that qualify for small claims court and disputes seeking injunctive relief as described below, you and StarWins agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, and not in court.

This Arbitration Agreement is governed by the Federal Arbitration Act (FAA).

15.3 Class Action Waiver

You and StarWins agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, coordinated, consolidated, or representative proceeding.

15.4 Exceptions

Either party may:

Bring an individual action in small claims court if it qualifies, and remains an individual action
Seek injunctive or equitable relief in court for alleged unlawful use of intellectual property or other urgent issues, to the extent permitted by law

15.5 Arbitration Provider and Rules

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules, as modified by these Terms. The arbitrator will have authority to decide all issues except those reserved for a court by law.

15.6 Location and Hearing

If an in-person hearing is required, it will take place in Los Angeles County, California, unless the parties agree otherwise.

15.7 Fees

Payment of arbitration fees will follow the AAA's consumer rules and applicable law. StarWins will pay arbitration fees where required by law.

15.8 Opt Out

You may opt out of this Arbitration Agreement by sending written notice to support@starwins.gg within 30 days of the date you first accept these Terms. Your notice must include your name, username, the email associated with your account, and a clear statement that you want to opt out of arbitration.

Opting out will not affect any other part of these Terms.

16. Governing Law and Venue

Except as governed by the FAA for arbitration, these Terms are governed by the laws of the State of California, without regard to conflict of law rules.

To the extent a dispute is permitted to be brought in court (including small claims, injunctive relief, or enforcement of an arbitration award), you and StarWins agree to exclusive jurisdiction and venue in the state or federal courts located in Los Angeles County, California.

17. California Consumer Notice (Cal. Civ. Code § 1789.3)

If you are a California resident, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

18. Miscellaneous

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
No Waiver: Failure to enforce a provision is not a waiver.
Assignment: You may not assign these Terms without our consent. We may assign them as permitted by law.
Entire Agreement: These Terms, plus the Privacy Policy and any referenced policies, are the entire agreement between you and StarWins regarding the Services.

19. Contact Us

Questions about these Terms or the Services: support@starwins.gg